How we collect, use, and protect your information as part of the NBTXL SMS text alert program.
Effective & last updated:
This Privacy Policy explains what information NBTXL ("we," "us," or "our") collects when you sign up for or use our SMS text alert program, how we use it, and the choices you have. It applies to optin.nbtxl.com and any related opt-in forms.
When you opt in to the program, we collect:
| Data | Why we collect it |
|---|---|
| Mobile phone number | To send you the alerts you've requested and to identify you if you text STOP or HELP. |
| First name (optional) | To personalize messages, where provided. |
| Opt-in consent record | Timestamp and method of consent, kept as proof you agreed to receive messages. |
| Message activity | Delivery status and reply keywords (e.g. STOP, HELP), to operate and troubleshoot the program. |
We use the information above to:
We may share limited information with service providers who help us operate the program on our behalf — for example, the SMS platform that delivers messages — solely for that purpose, and under obligations to keep it confidential. We may also disclose information if required by law, to protect our rights, or in connection with a merger or sale of our business, subject to this same no-marketing-sharing commitment for mobile data.
We retain your phone number and consent record for as long as you're subscribed to the program, and for a reasonable period afterward to maintain proof of consent and comply with legal and carrier requirements. You can request deletion at any time using the contact details below.
You can opt out of text messages at any time by texting STOP to 210-570-1122. You can ask us what information we hold about you, request a correction, or request deletion by contacting us directly.
Questions about this policy or your information:
We may update this Privacy Policy from time to time. Changes take effect once posted here, and the "last updated" date at the top of this page will reflect the most recent revision.